2 research outputs found
Beyond Textual Issues: Understanding the Usage and Impact of GitHub Reactions
Recently, GitHub introduced a new social feature, named reactions, which are
"pictorial characters" similar to emoji symbols widely used nowadays in
text-based communications. Particularly, GitHub users can use a pre-defined set
of such symbols to react to issues and pull requests. However, little is known
about the real usage and impact of GitHub reactions. In this paper, we analyze
the reactions provided by developers to more than 2.5 million issues and 9.7
million issue comments, in order to answer an extensive list of nine research
questions about the usage and adoption of reactions. We show that reactions are
being increasingly used by open source developers. Moreover, we also found that
issues with reactions usually take more time to be handled and have longer
discussions.Comment: 10 page